Last updated: July 2026

At Lichene (“Lichene”, “we”, “our”, or “us”), we are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

1. Data Controller

Lichene Retreats

Owner: Gabrielle Wenger

Address: Calle Ceuta 3, 3F 29680, Estepona, ES

Email: hello@lichenestudio.com

Website: www.lichene.studio

2. Personal Data We Collect

We may collect the following personal data:

* Name and surname

* Email address

* Telephone number

* Postal address

* Date of birth (where required)

* Emergency contact information

* Dietary preferences and allergies

* Health information voluntarily provided that is necessary for your safe participation in a retreat

* Payment and billing information

* Passport information (only where required for travel arrangements)

* Guest questionnaire responses

* Communications sent through our website, email or contact forms

We also collect technical information such as:

* IP address

* Browser type

* Device information

* Cookies

* Website analytics

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3. Purpose of Processing

We process your personal data for the following purposes:

* Managing retreat bookings

* Processing payments

* Organising accommodation and activities

* Providing customer support

* Communicating important retreat information

* Managing dietary and accessibility requirements

* Complying with legal obligations

* Improving our website and services

* Sending newsletters or marketing communications where you have provided consent

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4. Legal Basis

We process your personal data under one or more of the following legal bases established by Article 6 GDPR:

* Performance of a contract

* Your explicit consent

* Compliance with legal obligations

* Legitimate interests in operating and improving our business

Special category health data is processed only with your explicit consent and solely for the purpose of ensuring your safety during the retreat.

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5. Data Recipients

Your personal data may be shared with trusted third parties where necessary, including:

* Accommodation providers

* Catering companies

* Transportation providers

* Activity providers

* Payment processors

* Accountants and legal advisers

* Public authorities where required by law

We never sell or rent your personal data.

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6. International Data Transfers

Where service providers are located outside the European Economic Area, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Accounting and tax records may be retained for the period required under Spanish law.

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8. Your Rights

Under GDPR and Spanish data protection legislation, you have the right to:

* Access your personal data

* Rectify inaccurate information

* Request erasure (“right to be forgotten”)

* Restrict processing

* Object to processing

* Data portability

* Withdraw consent at any time

To exercise these rights, please contact us at:

hello@lichenestudio

If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

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9. Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance user experience.

You may configure or withdraw your cookie preferences at any time through your browser settings or our cookie banner.

Please see our separate Cookie Policy for further information.

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10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration or disclosure.

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11. Marketing Communications

Where you have expressly consented, we may send newsletters, retreat updates and promotional communications.

You may unsubscribe at any time by clicking the unsubscribe link contained in our emails or by contacting us directly.

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12. Third-Party Websites

Our website may contain links to external websites. Lichene Retreats is not responsible for the privacy practices or content of third-party websites.

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13. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any updates will be published on this page with the revised effective date.

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Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Lichene

Email: hello@lichene.studio